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Due to the recent pandemic, organizations were suddenly faced with stress, panic and massive absenteeism. Therefore, one of the measures adopted to survive was to enable teleworking for all those employees who could carry out their activity remotely. At the moment, a large part of the organizations did what they could, from one day to the next, without any kind of foresight. For this reason, today they are faced with a great challenge, since they could have neglected important aspects of teleworking security.
By applying a number of good practices to both system administrators and end users, the potential number of security incidents resulting from teleworking can be greatly reduced.
One of the challenges of teleworking is ensuring that users can continue to access the organization’s resources from an internet connection outside the offices, equalizing security conditions. One of the most practical solutions for many organizations, providing the ideal balance of security, performance, and affordability, is virtual private networks (VPNs). A VPN allows access to the organization’s resources avoiding the disclosure and manipulation of the information that travels through the internet (from the remote site to the organization and vice versa), as well as unauthorized access. The latter is possible thanks to the authentication process, where the system confirms the identity of the user.
In addition, we can improve security if the organization provides the teleworker with corporate equipment (eg laptop) that has a series of technical controls and the user, for her part, agrees to follow good practices.
Technical solutions for secure remote access (eg VPN) can be based on local systems or in the Cloud. The most common is to implement a local VPN system with direct access to the users’ own computers.
These are some specific recommendations that will serve to help the business operate safely in these circumstances. Beyond that, it is extremely necessary for organizations to formally incorporate secure teleworking, either on a regular basis or in cases of force majeure, to their processes through policies, procedures and other types of documentation. In this instance, it will be necessary to define transparent and secure communication channels with employees and third parties (videoconferences and virtual meetings), the enabling of communication channels for meetings via the Internet, updating the list of profiles of people who can telework, among others.